Can't access file "timescaledb" after installation

URL: llms-txt#can't-access-file-"timescaledb"-after-installation

If your Postgres logs have this error preventing it from starting up, you should double check that the TimescaleDB files have been installed to the correct location. Our installation methods use pg_config to get Postgres's location. However if you have multiple versions of Postgres installed on the same machine, the location pg_config points to may not be for the version you expect. To check which version TimescaleDB used:

If that is the correct version, double check that the installation path is the one you'd expect. For example, for Postgres 11.0 installed via Homebrew on macOS it should be /usr/local/Cellar/postgresql/11.0/bin:

If either of those steps is not the version you are expecting, you need to either (a) uninstall the incorrect version of Postgres if you can or (b) update your PATH environmental variable to have the correct path of pg_config listed first, that is, by prepending the full path:

Then, reinstall TimescaleDB and it should find the correct installation path.

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Examples:

Example 1 (bash):

$ pg_config --version
PostgreSQL 12.3

Example 2 (bash):

$ pg_config --bindir
/usr/local/Cellar/postgresql/11.0/bin

Example 3 (bash):

export PATH = /usr/local/Cellar/postgresql/11.0/bin:$PATH